Contact us
Last updated 12 August 2026
We would love to hear from you. Please use the channel that matches your enquiry.
Registered office
Big Market 360 Private Limited, F211, Express Zone Commercial Hub, B wing, Malad East, Mumbai-400063, India.
- General enquiries: [email protected]
- Supplier onboarding: [email protected]
- Buyer support: [email protected]
- Grievance / abuse: [email protected]
- Legal & compliance: [email protected]
Hours
Our support desk operates Monday to Saturday, 10:00 AM – 7:00 PM IST. We are closed on public holidays observed in Maharashtra.
Grievance officer
Under applicable Indian law we designate a grievance officer for user complaints. Address your escalation to [email protected] and we will acknowledge within 48 hours and resolve within 15 days, where possible.