Help center
Last updated 12 August 2026
Answers to common questions. If you don't find what you need, contact us.
Getting started
- How to order — a walkthrough of the buyer flow.
- Payment options — accepted payment methods and payouts.
- Shipping guide — incoterms, tracking, and logistics.
For buyers
- Trade Assurance — how buyer protection works.
- Buyer protection — refund and dispute policy.
- Trust & safety — how we verify suppliers and prevent fraud.
For suppliers
- Supplier tiers — Basic, Verified, Gold, Premium.
- Get GST-verified — how verification works.
- Pricing plans — seller fees.
Something wrong?
- Report abuse — for fake listings, fraud, or harassment.
- Contact us — for anything else.